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Privacy Policy

Legal disclaimer

Privacy Policy

Effective Date: April 12, 2026.
Business Name: Gail Thompson - Psychotherapy & Wellness
Website: www.GTPsychotherapy.com

Introduction

At [Your Practice Name], your privacy is deeply respected and protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about services, or book appointments.

As a psychotherapy practice, we are committed to maintaining the confidentiality, integrity, and security of your personal information in accordance with applicable privacy laws and professional ethical standards.

Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Emergency contact information (if applicable)

b) Health Information

If you become a client, we may collect sensitive personal health information relevant to providing psychotherapy services. This is only collected through secure and appropriate channels.

c) Website Usage Information

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

This information helps us improve the functionality and user experience of our website.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and provide information about services

  • Schedule and manage appointments

  • Deliver psychotherapy services (if you become a client)

  • Send appointment confirmations or reminders

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

We only collect and use information necessary for these purposes.

Booking and Communication

When you book an appointment through our website or contact forms:

  • Your information is transmitted through secure platforms whenever possible

  • Email communication may not always be fully secure; please avoid sharing highly sensitive information via email unless advised

  • Third-party booking systems (if used) may have their own privacy policies

Confidentiality of Psychotherapy Services

All personal health information collected as part of psychotherapy services is kept strictly confidential, in accordance with professional standards and legal requirements.

Information will only be disclosed:

  • With your informed consent

  • If required by law (e.g., risk of harm to self or others, abuse reporting)

  • As part of professional supervision (with identifying details minimized where possible)

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance your browsing experience

  • Understand how visitors use the site

  • Improve our services

You can adjust your browser settings to refuse cookies if you prefer.

Third-Party Services

We may use trusted third-party providers for:

  • Website hosting

  • Appointment scheduling

  • Email communication

These providers are expected to maintain appropriate privacy and security standards, but we encourage you to review their individual policies.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent for certain uses of your information (where applicable)

For clients, additional rights regarding personal health information may apply under relevant privacy legislation.

Retention of Information

We retain personal and health information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, and professional obligations.

Children’s Privacy

Our services are intended for adults and teens. For minors, consent from a parent or legal guardian may be required in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

[Your Practice Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address, if applicable]

Consent

By using this website, submitting information, or booking services, you consent to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy is intended to create a transparent, safe, and trustworthy experience for those seeking support. Your privacy and comfort are central to the care we provide.

If you want, I can tailor this specifically for Ontario (PHIPA compliance) or integrate it directly into Wix formatting so it fits your site perfectly.

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